Privacy Policy

At Halcyon Agency, we value your privacy and are committed to protecting your personal information. This privacy statement outlines how we collect, use, disclose, and protect the information gathered through our website. By visiting our website, engaging with our social media, or using our services, you consent to the practices described in this statement.

  1. Information We Collect: We may collect personal information, such as your name, email address, phone number, and location, when you voluntarily provide it to us through our website or during communication with our team. Additionally, we may collect non-personal information such as your IP address, browser type, and browsing patterns.
  2. ‍Use of Information: We use the collected information to:Provide and improve our services, including photography and videography projects.Respond to your inquiries, requests, and provide customer support.Send you important updates, promotional materials, and newsletters related to our services.Analyse website usage and trends to enhance our website and user experience.Protect our rights, prevent fraud, and comply with legal obligations.
  3. ‍Information Sharing: We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:With trusted third-party service providers who assist us in delivering our services, such as hosting, payment processing, and marketing.To comply with legal requirements, enforce our policies, and protect the rights, property, or safety of Halcyon Agency, our clients, or others.
  4. ‍Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and collect information about how you use our website. You can manage your cookie preferences through your browser settings.
  5. ‍Microsoft Clarity: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
  6. ‍Data Security: We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
  7. ‍Links to Third-Party Websites: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.
  8. ‍Children's Privacy: Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information promptly.
  9. ‍Changes to this Privacy Statement: We may update this privacy statement from time to time to reflect changes in our practices or legal requirements. The updated statement will be posted on our website, and the revised date will be indicated at the bottom.
  10. ‍Contact Us: If you have any questions, concerns, or requests regarding our privacy practices or this privacy statement, please contact us at hello@halcyonagency.com.au

‍By using our website or engaging with our social media or services, you acknowledge that you have read and understood this privacy statement and agree to the collection, use, and disclosure of your personal information as described herein.

‍Last Updated:  4th July 2023